Kate's Perspective | |
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Thursday, September 29, 2005
I Rant Because I Care
At the new Starbucks, it seems that every time I place an order the staff loudly corrects the order and tells me the business reason why they cannot fill it as placed. "We don't have a restaurant license..." "No one orders that scone so we don't have it..." "We don't put those out until after lunch..." Additionally, the store has been running a shameless self-promotion to sell more pounds of beans"to meet their goal." An internal sales goal? This month, with so many businesses and charities raising money to aid hurricane survivors, I really am not interested in helping a big corporation get richer. (Beyond my $4 tea and cookie, that is.) How does this help my local community? Why should I care? Finally, the question "Would you like a pound of beans with that?" seems more appropriate to the local McDonald's. After yesterday's visit which included all of the above annoyances, I left without buying anything, and I'll be taking my business to other nearby locations rather than visit this one again for a while. I hope this comment will help the management address conformity issues, because I do like Starbucks and its products and I look forward to the same high quality experience I have at other locations. Now you know why I haven't been posting recently. If you don't have anything nice to say, don't say anything at all! I sent these comments to Starbucks, so I hope it will be received as constructive criticism and not just cranky customeritis. This weekend we're off to the beach for the first time this year (maybe we waited a little too long, ya think?) and then maybe I'll feel inspired to pick up my camera and document all the knitting going on here. Toodles! |
WORKS IN PROGRESS
QUILTS Big Girl Quilt Oriental Rug Christmas Scrappy Star Gridlock KNITS Cashmere Aran Afghan Lydia sweater |
